Need quick help with your SBI account, card, or transaction? Here’s a complete, easy-to-follow guide with all official SBI customer care options to resolve issues in minutes. Let’s dive in!
1. Immediate Help: SBI’s 24×7 Helpline Numbers
- Toll-Free (General Banking): ☎️ 1800 11 1109 | 1800 425 3800
- Toll-Free (SBI Credit Card): ☎️ 1800 11 2211 | 1800 425 3800
- Toll Number (Non-Free): ☎️ 080-26599990
Use For:
✔️ Block lost/stolen cards.
✔️ Report fraud or failed transactions.
✔️ Reset net banking/SBI YONO passwords.
✔️ Update mobile number/address.
Pro Tip: Call early morning (8-10 AM) to avoid long wait times!
2. Instant Solutions Without Calling
a) SMS & Missed Call Services (From Registered Mobile Number):
- Balance Check: Missed call to 09223866666.
- Mini Statement: SMS MSTMT to 09223866666.
- Block ATM Card: SMS BLOCK XXXX (last 4 digits) to 567676.
b) SBI WhatsApp Banking:
- Save +91 9022681966 > Send “Hi” > Follow prompts.
- Services: Balance inquiry, block cards, locate branches.
c) SBI YONO App:
3. Email & Online Complaint Portal
a) Email Support:
- Attach documents (if needed) and mention your account details.
- Response time: 24-48 hours.
b) Online Grievance Portal:
- Visit SBI Complaint Portal.
- Register > Log in > Submit your issue.
- Track status using the reference number.
Ideal For: Loan disputes, unauthorized transactions, or escalations.
4. Social Media Support
- Twitter/X: Tweet/DM @TheOfficialSBI.
- Facebook: Message State Bank of India.
- Response Time: 1-2 hours during business hours (9 AM–6 PM).
5. Visit SBI Branch (For Complex Issues)
- Locate Branch: Use the SBI Branch/ATM Finder.
Carry:
✔️ ID proof (Aadhaar/PAN).
✔️ Written application (for account closure, KYC, etc.).
6. Avoid Scams: SBI Safety Tips
❌ SBI never asks for OTP, CVV, or passwords via call/email.
❌ Beware of fake SMS/links claiming “account suspension”.
✅ Always verify URLs (official SBI: sbi.co.in or bank.sbi).
Quick FAQs
Q1. How to check SBI account balance offline?
→ Give a missed call to 09223866666 from your registered number.
Q2. What if the SBI YONO app isn’t working?
→ Clear cache/reinstall the app or call toll-free numbers.
Q3. How to report phishing emails?
→ Forward to [email protected].
Bookmark SBI’s Official Customer Care Page:
Stay Secure, Bank Smartly! 🛡️
Need More Help?
For more financial tips, visit infofriendly.com.